Customer Success/Account Manager
Softengine
WorldwideFully remoteFull TimeSeniorConsulting Services
USD 100,000–100,000 a yearPosted 4 hours ago4h agoApply link checked 30 minutes ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 4 hours ago · apply link checked 30 minutes ago
About the role
Responsibilities
- Serve as primary point of contact for assigned customer accounts
- Drive customer adoption, engagement, and long-term value realization
- Develop success plans and remediation strategies for at-risk accounts
- Identify opportunities for upsell, cross-sell, renewals, and expanded services
- Prepare executive-ready presentations, QBRs, and account summaries
Requirements
- 8+ years in Customer Success, Account Management, or client-facing roles
- Experience managing enterprise or mid-market customer relationships
- Strong executive communication and presentation skills
- Proven ability to manage multiple accounts simultaneously
- Experience with CRM and customer success tools
- Bachelor's degree required
- SAP Business One Certification – Sales
- Travel up to 15%
Preferred Qualifications
- SaaS, ERP, technology, or professional services industry experience
- Experience conducting Executive Business Reviews (QBRs)
- Knowledge of customer adoption, retention, and renewal strategies
About the Company
Softengine is an ERP partner with over two decades of experience, an SAP Business One Premier Partner and Acumatica Cloud ERP Gold Partner.
What we look for
- 8+ years in Customer Success, Account Management, or client-facing roles
- Experience managing enterprise or mid-market customer relationships
- Strong executive communication and presentation skills
- Proven ability to manage multiple accounts simultaneously
- Experience with CRM and customer success tools
- Bachelor's degree required
- SAP Business One Certification – Sales
- Travel up to 15%
- SaaS, ERP, technology, or professional services industry experience
- Experience conducting Executive Business Reviews (QBRs)
- Knowledge of customer adoption, retention, and renewal strategies
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Softengine
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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