Customer Support Agent - Dressly

Leaply (SKELAR)

WorldwideFully remoteFull TimeEntry LevelCustomer Service
Posted 1h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 1 hour ago · apply link checked 25 minutes ago

About the role

Responsibilities

  • Serve as the voice and face of Dressly for users via email and chat
  • Handle customer requests and later phone calls
  • Work shifts including night shifts and meet KPIs
  • Learn the product deeply and identify weak spots in support flows

Requirements

  • English level B1+
  • Willingness to work about 6 night shifts per month
  • Experience serving customers by phone, email, chat or in person
  • Initiative, organization and responsibility for results
  • Desire to learn and grow in IT

Preferred Qualifications

  • Experience with a helpdesk platform such as Zendesk or Freshdesk

Benefits

  • Remote work with flexible schedule
  • Regular performance reviews and growth opportunities
  • SKELAR education programs and foundation projects

About the Company

  • SKELAR is a venture builder creating consumer businesses such as Dressly, a fashion-tech startup.

What we look for

  • English level B1+
  • Willingness to work about 6 night shifts per month
  • Experience serving customers by phone, email, chat or in person
  • Initiative, organization and responsibility for results
  • Desire to learn and grow in IT
  • Experience with a helpdesk platform such as Zendesk or Freshdesk
Customer ServiceZendeskFreshdesk
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