Digital Member Experience Manager
The Recording Academy
WorldwideFully remoteFull TimeMid LevelMarketing & Advertising
USD 64,400–70,800 a yearPosted 3 hours ago3h agoApply link checked 3 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 3 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Execute membership engagement initiatives across national and chapter-specific programming, awards, and marketing campaigns
- Develop copy for member-facing campaigns across email, web, app, and event platforms
- Manage and update public-facing membership pages and content in the GRAMMY app and member portal
- Oversee the use of event and digital platforms like Blackthorn and web CMS for brand alignment
- Coordinate execution across digital channels to ensure a cohesive member experience
- Support the rollout and moderation of member community platforms such as Slack
- Conduct post-event evaluation, reporting, and data analysis
Requirements
- 4+ years of experience in digital marketing, event production, and customer service, preferably in entertainment or media
- Strong copywriting and content development skills
- Experience managing website content via CMS (e.g., WordPress)
- Familiarity with CRM platforms like Salesforce Marketing Cloud and event tools like Blackthorn or Swoogo
- Proficiency in Zoom, Canva, Adobe, and Microsoft Office
- Ability to work under pressure with tight deadlines
About the Company
The Recording Academy is a professional membership organization of musicians, producers, engineers, and recording professionals dedicated to recognizing musical excellence and advocating for the well-being of music makers.
What we look for
- Bachelor's Degree preferred
- 4+ years digital marketing experience
- Event production or management experience
- Customer service experience
- Copywriting and content development skills
- CMS experience
- Experience with CRM platforms
SlackCanvaWordPressAdobeSalesforce Marketing CloudBlackthornSwoogo
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The Recording Academy
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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