Dir Solution Development
Horace Mann
WorldwideFully remoteFull TimeDirectorInformation Technology
No salary statedPosted 2 days ago2d agoApply link checked 18 minutes ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 days ago · apply link checked 18 minutes ago
About the role
Responsibilities
- Evaluate and prioritize incoming requests based on business impact and technical feasibility
- Lead, mentor, and empower a high-performing team responsible for support and system enhancements
- Establish and refine processes for managing digital defects, incidents, and enhancement requests
- Serve as the bridge between technology teams and business stakeholders
- Drive the team's use of agentic AI tools to boost efficiency and skill development
- Communicate realistic timelines, risks, and trade-offs to stakeholders
Requirements
- Bachelor's degree in Computer Science, Information Technology, or Business Administration
- 6+ years of experience in IT leadership, managing digital operations and technical support
- Hands-on proficiency with agentic AI coding tools such as Claude Code or Codex
- Fluency in prompt and context engineering
- Experience with modern ticketing systems like ServiceNow, Jira, or Azure DevOps
Preferred Qualifications
- Experience leading IT support and continuous improvement teams in a large enterprise
- Familiarity with cloud platforms (AWS, Azure) and Agile methodologies
- Lean Six Sigma Black Belt certification preferred
About the Company
Horace Mann was founded in 1945 to help educators protect their financial future through insurance and financial products. They serve more than 4,100 school districts nationwide.
What we look for
- Bachelor's degree in Computer Science, IT, or Business
- 6+ years IT leadership experience
- Experience with agentic AI development tools
- Proficiency in prompt and context engineering
- Experience with ticketing systems like Jira or ServiceNow
AILeadershipSoftware Development
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Horace Mann
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesDir Solution DevelopmentHorace Mann · 3 free applies a month