Director of Professional Services, WordPress VIP
Automattic
WorldwideFully remoteFull TimeDirectorInformation Technology
USD 130,000–190,000 a yearPosted 5 hours ago5h agoApply link checked 5 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 5 hours ago · apply link checked 5 hours ago
About the role
Responsibilities
- Build an agentic Professional Services organization using AI to augment delivery
- Lead a team of engineers and delivery managers for enterprise migrations and implementations
- Own delivery quality, project health, and customer outcomes
- Build and maintain a menu of established service offerings
- Partner with Sales and Account Management to drive revenue and expansion
- Set strategic direction for Professional Services as part of the CX Senior Leadership Team
- Represent Professional Services with senior internal and external stakeholders
Requirements
- 8+ years of leadership experience in Professional Services, implementation, or technical consulting
- 5+ years delivering services for enterprise SaaS or PaaS customers
- Experience building a services portfolio and pricing models
- Experience managing the full commercial loop including scoping and pricing
- Proficiency in operating within an AI-augmented delivery model
- Demonstrated ability to engage with executive stakeholders
- Proven track record of performance management
About the Company
Automattic is the company behind WordPress.com, WordPress VIP, and Tumblr. They are a distributed company with over 1,500 employees globally, focused on democratizing publishing, commerce, and messaging through open-source tools.
What we look for
- 8+ years of leadership in Professional Services or technical consulting
- 5+ years delivering services for enterprise SaaS or PaaS
- Experience building a services portfolio
- Experience with the full commercial loop
- Fluency with AI-augmented delivery models
SAASAIPaaS
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Automattic
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesDirector of Professional Services, WordPress VIPAutomattic · free account, 30 seconds