Dutch Audio Specialist

Responsibilities

• Create and execute complex, role-play-based evaluation scenarios simulating realistic customer service interactions
• Evaluate AI model performance across qualitative and quantitative metrics, focusing on task completion and conversational naturalness
• Assess model's basic computer programming literacy, including JSON structures and reasoning about structured data
• Contribute to the development of diverse, high-quality audio datasets reflecting real customer expectations

Requirements

• Native or bilingual proficiency in Dutch
• Professional expertise in complex customer support, technical troubleshooting, or conversational AI evaluation
• Basic computer programming literacy (JSON, functions, methods, and simple logic)
• Access to a high-quality microphone for clean audio input
• Meticulous, detail-oriented approach to structured prompts and evaluation rubrics

About the Company

This project focuses on assessing advanced agentic audio models through simulated interactions to optimize model performance in real-world customer support scenarios.