Ecommerce Executive

Responsibilities

• Develop and implement the hotel's annual digital marketing strategy and budget
• Design and execute quarterly and yearly e-commerce plans for direct and third-party platforms
• Manage digital marketing efforts including SEO/SEA, paid media, social media, and CRM campaigns
• Monitor and report on performance across digital channels using key KPIs and ROI
• Oversee content production and ensure brand consistency across social media
• Lead CRM strategy and manage third-party email marketing tools
• Support revenue optimization by monitoring rate parity and pricing integrity
• Support awareness and engagement of the ALL - Accor Live Limitless loyalty program
• Ensure optimal visibility and conversion performance across OTA platforms
• Manage the hotel's online reputation across review sites and social platforms
• Conduct competitive benchmarking and market analysis
• Build and maintain partnerships with digital agencies and external vendors

Requirements

• Minimum 5 years of experience in digital marketing or e-commerce
• Bachelor's degree in Marketing, Communications, Hospitality Management, or a related field
• Mandatory fluency in Arabic (written and spoken)
• Fluency in English (written and spoken)
• Strong expertise in digital marketing strategies, tools, analytics, and platforms
• Proficiency in content marketing, CRM, paid advertising, and social media management
• Data-driven and analytical mindset

About the Company

Accor is a pioneer in responsible hospitality, gathering more than 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries. We aim to innovate and challenge the status quo while creating lasting, memorable experiences for our customers.