eCW Business Systems Analyst

NeueHealth

WorldwideFully remoteFull TimeMid LevelHealthcare & Telemedicine
Posted 3h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 3 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Serve as the primary business analyst for eClinicalWorks EHR and Practice Management workflows
  • Partner with clinical, administrative, billing, and IT stakeholders to gather and document requirements
  • Evaluate current workflows and recommend process improvements using eCW functionality
  • Support configuration, maintenance, and optimization of eCW modules, templates, and reports
  • Analyze system issues, troubleshoot problems, and coordinate resolution with eCW support
  • Conduct user acceptance testing (UAT) and validate system changes
  • Provide training and guidance to end users on eCW workflows and best practices
  • Ensure system changes comply with HIPAA and healthcare regulations
  • Work closely with revenue cycle teams to support billing, claims, and scheduling workflows

Requirements

  • Bachelor's degree in Healthcare Administration, Information Systems, Business, or Computer Science
  • 3+ years of experience as a Business Systems Analyst, Clinical Systems Analyst, or Healthcare IT Analyst
  • Hands-on experience with eClinicalWorks (eCW) EHR and/or Practice Management systems
  • Strong understanding of healthcare clinical workflows and ambulatory practice operations
  • Knowledge of EHR configuration, testing, and issue resolution
  • Familiarity with HIPAA and healthcare data privacy requirements
  • Strong analytical, problem-solving, and communication skills
  • Proficiency with Microsoft Office tools (Excel, Visio, PowerPoint, Word)

Preferred Qualifications

  • Experience supporting eCW upgrades, migrations, or implementation projects
  • Knowledge of revenue cycle workflows (scheduling, eligibility, claims, coding, billing)
  • Experience with reporting tools, SQL, dashboards, or healthcare analytics
  • Understanding of HL7 interfaces, APIs, and interoperability standards
  • Experience with patient portals, telehealth, and care coordination workflows
  • Certification or training in eClinicalWorks is a plus
  • Experience working in ambulatory care or multi-specialty practice environments

About the Company

NeueHealth is a value-driven healthcare company dedicated to providing high-quality, coordinated care. By aligning the interests of health consumers, providers, and payors, they help make healthcare accessible and affordable across the ACA Marketplace, Medicare, and Medicaid.

What we look for

  • Bachelor's degree in Healthcare Administration, Information Systems, or related field
  • 3+ years of experience as a Business Systems Analyst or Healthcare IT Analyst
  • Hands-on experience with eClinicalWorks (eCW) EHR or Practice Management
  • Strong understanding of healthcare clinical workflows
  • Familiarity with HIPAA and healthcare data privacy
  • Proficiency with Microsoft Office tools
Business AnalysisEHReClinicalWorks
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