Education Manager

Sumsub

WorldwideFully remoteContractMid LevelOperations & Administration
Posted 3w ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 24 days ago · apply link checked 8 hours ago

About the role

Responsibilities

  • Own the complete learning cycle for technical and customer-facing teams
  • Convert intricate product, technical, and business topics into engaging learning experiences
  • Create high-quality educational assets including courses, playbooks, and guides
  • Leverage AI tools for content creation, research, and assessment building
  • Partner with Product, Sales, and CS to align programs with business priorities
  • Define and track key learning metrics such as retention and performance impact
  • Maintain a centralized library of reusable educational assets

Requirements

  • 3+ years in L&D, Instructional Design, or Enablement within SaaS, IT, or Fintech
  • Strong grasp of adult learning principles (LXD)
  • Hands-on experience using AI tools for content generation and analytics
  • Outstanding presentation skills for technical and non-technical stakeholders
  • Self-driven and organized with experience working with SMEs and product leaders
  • Advanced to fluent English (C1+ or native-level)

Benefits

  • Remote-first, trust-based culture
  • True flexibility with non-9-to-5 schedules
  • Extra time off including birthdays and personal days
  • Global team environment
  • Growth opportunities and professional development support
  • Financial bonuses for marriage and new parents
  • Fully covered team offsites

What we look for

  • 3+ years in L&D, Instructional Design, or Enablement
  • SaaS, IT, or Fintech experience
  • Strong grasp of adult learning principles (LXD)
  • Hands-on experience with AI tools
  • Advanced to fluent English (C1+)
SAASinstructional designAI toolsL&D
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