Engagement Specialist

Blackbird Health

WorldwideFully remoteFull TimeEntry Level, JuniorHealthcare & Telemedicine
USD 21–24 an hourPosted 5h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 5 hours ago · apply link checked 4 hours ago

About the role

Responsibilities

  • Welcome new families and guide them through the intake process
  • Serve as the go-to contact for family questions
  • Manage patient communications, scheduling and paperwork
  • Keep data entry and document management accurate and organized
  • Collaborate with the clinical team to keep services running smoothly

Requirements

  • 1-3 years in a customer or patient-facing role
  • Strong organizational and attention to detail
  • Comfort with electronic health records and patient engagement platforms
  • Relationship-building skills with diverse families

Preferred Qualifications

  • Behavioral health experience

Benefits

  • Medical, dental and vision coverage
  • 401k with company match
  • Employer-paid life insurance
  • Generous paid time off
  • Career growth opportunities

About the Company

Blackbird Health is a clinician-founded provider of virtual and in-person pediatric mental health services across several US states.

What we look for

  • 1-3 years in a customer or patient-facing role
  • Strong organizational and attention to detail
  • Comfort with electronic health records and patient engagement platforms
  • Relationship-building skills with diverse families
  • Behavioral health experience
Customer ServiceHealthcareData EntryDocumentationSchedulingEHR
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