Enterprise Account Manager

Responsibilities

• Driving Merchant ROI by crafting and executing merchant-specific development plans
• Conducting deep-dive analyses of merchant payment data to increase acceptance rates and optimize checkout flows
• Proactively identifying opportunities to upsell new products and features to increase share of wallet
• Acting as the primary line of defense against churn through high-touch consultative relationships
• Navigating commercial negotiations and handling pushback from sophisticated enterprise merchants
• Partnering with Sales, Integration, Legal, and Product teams to ensure a seamless merchant experience
• Acting as a brand ambassador and providing expertise on global payment strategies

Requirements

• At least 4 years of experience in B2B Enterprise Account Management or Relationship Management within payments or digital-first businesses
• Strong knowledge of payment technologies, e-commerce, and financial ecosystem trends
• Proven ability to hit financial targets, reduce churn, and drive expansion revenue
• Experience handling high-pressure situations and demanding enterprise stakeholders
• Analytical mindset with the ability to turn complex transaction data into actionable recommendations
• Exceptional English communication skills; Arabic is a plus

About the Company

Checkout.com is a global payments platform that enables over 10 billion transactions yearly for more than one billion global shoppers. We power the digital experiences for companies like eBay, Spotify, Klarna, Uber, and Sony.