Family Growth Specialist

Experts Plus Recruitment Services · Abu Dhabi

On-site · Abu DhabiFull TimeIntern, Entry Level, Mid LevelCustomer Service
Posted 1mo ago

Why we think you can apply

Employer country
United Arab Emirates · Abu Dhabi
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Abu Dhabi · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 month ago · apply link checked 2 hours ago

About the role

Responsibilities

  • Receive and review applications to verify eligibility in accordance with established criteria and regulations
  • Verify completeness of application data and required supporting documents
  • Notify applicants of any missing information or documentation
  • Monitor application status and communicate with beneficiaries to respond to inquiries
  • Prepare periodic performance indicators and reports including acceptance rates and processing times

Requirements

  • Bachelor's degree in Business Administration, Social Sciences, Public Administration, Customer Service, or a related field preferred
  • 1–4 years of experience in Customer Happiness Centers, government service centers, or application processing
  • Experience handling customer applications, reviewing documents, and verifying eligibility
  • Strong understanding of government service processes and customer journey management
  • Excellent communication skills in Arabic and English
  • Immediate availability to join preferred

What we look for

  • Bachelor's degree preferred
  • 1-4 years experience in customer service or application processing
  • Experience in document verification and eligibility checking
  • Fluency in Arabic and English
Customer Service
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