Fraud Analyst

Responsibilities

• Perform early-stage review and investigation of suspected fraud cases from internal teams, partners, banks, and merchants
• Execute first-level fraud operations including case intake, data gathering, and escalation of suspicious activities
• Review customer applications, transaction behavior, and documents to identify red flags, forgery, or impersonation
• Support investigations and conduct initial fact-finding across reported and system-generated alerts
• Assist in the preparation of internal escalation forms in line with internal policies
• Ensure all investigations are documented in accordance with internal SOPs and regulatory requirements
• Work closely with Operations, Customer Support, and external law-enforcement agencies
• Support AML/KYC obligations and regulatory disclosure reviews
• Maintain accurate case registers, investigation logs, and evidence repositories

Requirements

• Bachelor's degree in Finance, Economics, Accounting, Business, Risk Management, or a related field
• Minimum 2 years of relevant experience in Compliance, Fraud, Financial Crime, or Risk
• Availability for a 5-day working week with rotational weekend shifts
• Strong analytical and problem-solving skills with ability to assess large data sets
• Proficiency in Microsoft Excel (filters, pivots, lookups, data analysis)
• Strong verbal and written communication skills in English

Preferred Qualifications

• Exposure to transaction monitoring, card/payment fraud, or financial crime operations
• Experience in a bank, fintech, payments, or regulated financial services environment
• CFE (Certified Fraud Examiner) certification
• CAMS (Certified Anti-Money Laundering Specialist) certification
• ICA Certifications or CAMI / GoAML programs

About the Company

Edenred is a leading digital platform for corporate services in benefits, professional mobility, and B2B payments, operating in 44 countries and connecting over 60 million users to millions of partner merchants.