Freelance Customer Success Manager – Slovenian-Speaking

Root Global

WorldwideFully remoteContractMid LevelCustomer Service
Posted 14h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 14 hours ago · apply link checked 13 hours ago

About the role

Responsibilities

  • Run virtual trainings with Slovenian-speaking customers on the Root Platform
  • Support customers during active data collection phases and drive completion
  • Act as trusted point of contact for Slovenian-speaking agricultural users
  • Flag churn signals, product feedback and engagement patterns to Customer Success

Requirements

  • Native-level Slovenian, written and spoken
  • Professional English proficiency
  • Experience in Customer Success, Account Management or customer-facing operations
  • Comfortable delivering webinars, workshops and screen-sharing sessions
  • Self-organized and able to work independently

Preferred Qualifications

  • German language skills
  • Familiarity with sustainability, carbon accounting or agricultural supply chains
  • Experience with data collection platforms or survey tools

About the Company

  • Root builds enterprise software helping food system companies reach Net Zero emissions targets.

What we look for

  • Native-level Slovenian, written and spoken
  • Professional English proficiency
  • Experience in Customer Success, Account Management or customer-facing operations
  • Comfortable delivering webinars, workshops and screen-sharing sessions
  • Self-organized and able to work independently
  • German language skills
  • Familiarity with sustainability, carbon accounting or agricultural supply chains
  • Experience with data collection platforms or survey tools
Account ManagementCustomer SuccessB2B SaaSVirtual TrainingCarbon accounting
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