General Liability Claims Adjuster (Construction Defect)

Responsibilities

• Manage a caseload of General Liability claims, including construction defect exposures
• Investigate claims to determine liability, damages, and coverage implications
• Gather and analyze claim documentation, reports, contracts, and supporting evidence
• Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients
• Evaluate claim exposure and develop resolution strategies
• Negotiate settlements and work toward timely, cost-effective resolutions
• Maintain accurate claim documentation and file management
• Ensure compliance with state regulations and client service expectations

Requirements

• 1+ years of experience handling General Liability claims
• Construction defect experience preferred
• Familiarity with state-specific claims handling regulations and licensing requirements
• Strong analytical and critical thinking skills
• Excellent written and verbal communication abilities
• Effective negotiation and relationship-building skills
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office and claims management systems

About the Company

Cottingham & Butler Claims Services provides professional claims handling services, focusing on delivering exceptional client service and a culture of continuous improvement.