Global Key Account Manager

Responsibilities

• Own global strategy, performance and growth for assigned multinational Corporate and MICE accounts
• Develop account plans with revenue targets, share-shift priorities and market penetration strategies
• Act as global integrator to ensure consistent execution across regions and brands
• Lead the global RFI/RFP cycle end-to-end, including bid strategy and post-RFP analytics
• Drive global MICE commercial strategy, including RFP consolidation, lead management and contracting
• Lead Global Business Reviews with internal stakeholders and clients
• Deliver data-driven performance updates and executive summaries to senior leadership
• Identify opportunities to modernise Corporate and MICE engagement through tools, data and digital workflows

Requirements

• 5-10 years commercial experience in hospitality, travel or related industries
• Experience managing multinational corporate portfolios
• Proven success growing complex global accounts and driving multi-market revenue
• Deep knowledge of global RFI/RFP processes, LRA and dynamic pricing, MICE contracting and TMC workflows
• Strong influencing skills across regions, brands and senior client stakeholders
• Experience building multi-year global account strategies

About the Company

Accor Group operates an ecosystem of over 5,500 hotels, 10,000 restaurants and lifestyle destinations in 110 countries.