Guest Relation Officer
AW Rostamani Group · Dubai
On-site · DubaiFull TimeJuniorCustomer Service
No salary statedPosted 7 hours ago7h agoApply link checked 3 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 7 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Greet and welcome customers in a professional manner
- Guide customers to the showroom and introduce them to Sales Consultants
- Capture walk-in customer details and enter them into Salesforce as leads
- Manage telephone inquiries and ensure calls are answered promptly
- Support delivery managers with vehicle receiving and stock reports
- Collect and maintain customer feedback for management review
- Maintain stock inventory of showroom supplies
Requirements
- High school diploma or equivalent; degree in hospitality or business is a plus
- 1-3 years of experience in a similar customer service role
- Proven experience in showroom, retail, or hospitality settings
- Strong interpersonal and organizational skills
- Proficiency in Microsoft Office
About the Company
AW Rostamani Group is a leading multi-sector family business in the Middle East, serving over 155,000 customers across automotive, real estate, retail, and more.
What we look for
- High school diploma or equivalent
- 1-3 years experience in similar role
- Customer service experience
- Strong communication skills
- Proficiency in Microsoft Office
SalesforceMicrosoft Office
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AW Rostamani GroupDubai
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