Guest Relations Agent

Hilton Dubai Palm Jumeirah · Dubai

On-site · DubaiFull TimeCustomer Service
No salary statedPosted 7h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 7 hours ago · apply link checked 3 hours ago

About the role

Responsibilities

  • Ensure an exceptional dining experience for guests through warm hospitality
  • Manage restaurant reservations and guest inquiries
  • Address guest concerns and resolve issues promptly
  • Coordinate with restaurant teams to maintain service standards
  • Enhance overall guest satisfaction and create memorable dining experiences
  • Maintain Hilton service standards across all food and beverage outlets

What we look for

  • Experience in hospitality or guest relations
  • Knowledge of food and beverage service standards
  • Strong communication and interpersonal skills
  • Ability to manage reservations and guest inquiries
Hospitality
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