Guest Relations Agent (UAE National) - The Ritz-Carlton Abu Dhabi, Grand Canal
The Ritz-Carlton Abu Dhabi, Grand Canal · Abu Dhabi
On-site · Abu DhabiFull TimeEntry LevelCustomer Service
No salary statedPosted 7 hours ago7h agoApply link checked 3 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Abu Dhabi
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Abu Dhabi · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 7 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Supply guests with directions and information regarding property amenities, services, and hours of operation
- Contact appropriate departments to resolve guest requests or problems
- Follow up with guests to ensure satisfaction
- Communicate VIP arrivals to designated personnel
- Maintain professional appearance and follow company policies
- Anticipate and address guests' service needs
Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 10 pounds
About the Company
The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We are a global leader in luxury hospitality under the Marriott International portfolio.
What we look for
- High school diploma or G.E.D. equivalent
- UAE National
Customer ServiceHospitality
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The Ritz-Carlton Abu Dhabi, Grand CanalAbu Dhabi
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