Home Advice Specialist, Consumer Banking

Responsibilities

• Establish and maintain effective relationships with customers offering expert advice and recommendations on mortgage and banking solutions
• Manage the end-to-end mortgage application process, ensuring efficiency and accuracy
• Adapt to new strategies and approaches to optimize performance
• Stay informed about market trends, competitor activities, and regulatory changes
• Uphold sound control and ensure full compliance with all legal and regulatory requirements

Requirements

• A Diploma or higher qualification
• Proficiency in spoken Cantonese, Mandarin and English, with fluency in Mandarin is a plus
• A minimum of 5 years of relevant sales experience, preferably within consumer products or mortgage loans
• Possession of relevant certifications, such as general insurance, along with adherence to ongoing Continuing Professional Development (CPD) requirements
• Proven ability to establish and nurture strong relationships with external stakeholders
• Strong passion for sales with excellent presentation and interpersonal skills
• Independent worker with a team-oriented mindset

About the Company

DBS is a leading financial services group in Asia with a presence in 19 markets. Recognized for its global leadership, DBS has been named "World's Best Bank" by multiple institutions and is at the forefront of leveraging digital technology to shape the future of banking.