Host Account Manager

PadSplit

WorldwideFully remoteFull TimeMid LevelReal Estate
Posted 7h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 7 hours ago · apply link checked 6 hours ago

About the role

Responsibilities

  • Own the full host relationship from activation through long-term retention
  • Serve as the trusted point of contact for a portfolio of hosts
  • Monitor dashboards and proactively address issues before hosts escalate
  • Handle host questions on payouts, policies and fee structures
  • Drive occupancy performance, host satisfaction and churn reduction

Requirements

  • Relationship-first, data-driven account management
  • Strong platform and policy fluency
  • Empathy and judgment in complex reactive situations
  • Professional, proactive follow-through

About the Company

  • PadSplit is an affordable housing platform connecting hosts and members.

What we look for

  • Relationship-first, data-driven account management
  • Strong platform and policy fluency
  • Empathy and judgment in complex reactive situations
  • Professional, proactive follow-through
Relationship ManagementAccount ManagementCustomer SuccessStakeholder ManagementData Analysis
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