Hotel Sales Manager

Responsibilities

• Proactively identify, solicit and secure new corporate, government, group and MICE business through daily sales activities, client meetings, networking and account development
• Manage and grow an assigned portfolio of accounts, maximising revenue, market share and long-term client relationships
• Conduct regular sales calls and face-to-face meetings to identify new opportunities and convert leads into profitable business
• Analyse market trends, competitor activity and customer needs to identify opportunities and maximise revenue potential
• Develop and execute sales initiatives, client activations, familiarisation visits and experiences that effectively communicate the benefits and competitive advantages of the hotel
• Respond promptly and professionally to client enquiries, ensuring opportunities are followed through from initial enquiry to conversion
• Maintain accurate client, competitor and market intelligence within the hotel's sales systems and CRM platforms
• Prepare regular sales activity reports, production analysis and account plans to support effective commercial and sales strategies
• Provide accurate revenue forecasts based on confirmed and anticipated business for discussion during weekly revenue and commercial meetings
• Build and maintain strong, professional and cooperative relationships with colleagues, clients, suppliers and industry partners
• Actively network within relevant business communities, associations and industry events to generate mutually beneficial business opportunities
• Work independently and collaboratively as part of the Sales and Commercial team to consistently deliver agreed targets and high service standards

Requirements

• A minimum of 2–3 years' experience as a Sales Manager or in a similar hotel sales position
• Proven sales experience and an established network of contacts within the Abu Dhabi corporate, government and business community
• Previous experience working within a 4- or 5-star international hotel environment
• Strong knowledge of the Abu Dhabi hospitality market, including key corporate, government, diplomatic and MICE segments
• Demonstrated ability to generate new business, grow existing accounts and consistently achieve sales and revenue targets
• Excellent communication, negotiation and presentation skills
• Strong commercial awareness and the ability to analyse market trends, competitor activity and account performance
• Experience using hotel sales CRM systems and preparing sales forecasts and production reports
• A valid UAE driving licence