Hotel Support & F&B Marketing Coordinator, Raffles & Fairmont

Responsibilities

• Live the Brand and F&B Strategic Vision for the benefit of guests, colleagues and owners
• Coordinate Hotel Support for F&B matters for ROW hotels
• Liaise with hotels on day-to-day F&B operations, marketing initiatives and performance analysis
• Support implementation of F&B marketing strategies, campaigns and promotional calendars
• Coordinate hotel activations, events and guest engagement programs
• Support social media, digital marketing and loyalty initiatives in partnership with Brand and Marketing teams
• Benchmark trends, share best practices and support portfolio-wide marketing initiatives
• Track campaign performance and identify opportunities to improve revenue and guest engagement
• Support F&B marketing readiness for hotel openings and renovations
• Maintain relationships with owners, investors, asset managers and hospitality advisors
• Represent the Brand at global events and industry groups

Requirements

• 2-3 years F&B, Hospitality Marketing or Commercial experience
• Exposure to F&B marketing, activations and guest engagement practices
• Hotel School, Marketing or Business qualification
• Inspiring and Motivating Leadership
• Creative & Collaborative
• Results Driven
• Organized
• Strong Communication Skills
• Project Management
• Commercial & Financial Acumen
• Analytical and Data Driven
• Stakeholder Management
• Innovative
• Diplomatic & Influential