Human Resource Coordinator

Responsibilities

• Act as the primary point of contact for employees assigned to the client's project
• Manage employee queries regarding pay slips, salary certificates, leave, and attendance
• Handle grievances, complaints, and conduct basic investigations
• Support onboarding, offboarding, and maintain employee files and visa/EID status
• Collect, verify, and validate monthly timesheets for 100–160 employees
• Coordinate with Finance/Payroll departments to ensure accurate salary processing
• Coordinate shift schedules, replacements, and manpower requirements
• Prepare daily, weekly, and monthly reports on staffing, grievances, and project updates

Requirements

• 1–3 years of experience in call center, customer service, or outsourcing operations
• 2–4 years of experience in HR coordination or employee relations
• Experience managing large teams (100+ employees) preferred
• Knowledge of UAE Labor Law
• Mandatory proficiency in MS Excel and PowerPoint
• Strong communication and interpersonal skills

Preferred Qualifications

• Arabic language skills
• Experience with HRIS systems and timesheet management tools

About the Company

Experts Plus Recruitment Services provides specialized recruitment and staffing solutions.