Inside Sales Representative

Responsibilities

• Outbound Customer Engagement: Proactively call new prospects and existing customers to identify new freight opportunities, upcoming projects, lane needs, and bid activity.
• Account Growth & Reactivation: Re-engage inactive and underutilized customers, understand what has changed in their business, and identify opportunities to bring volume back to Cargomatic.
• Opportunity Qualification: Gather key shipment details including volume, lanes, equipment, timing, service requirements, and decision-making process to create qualified opportunities for Sales and Pricing.
• Pipeline Management: Maintain accurate customer activity, follow-ups, and opportunity status in the CRM while consistently progressing prospects through the sales funnel.
• Cross-Functional Collaboration: Partner with Sales, Pricing, Customer Success, and Operations to develop solutions, respond quickly to customer needs, and convert opportunities into active business.
• Performance & Growth: Meet or exceed activity and opportunity-generation goals, while continuously identifying new ways to improve customer engagement, conversion, and revenue growth.

Requirements

• Strong Communication: Excellent verbal and written communication skills with confidence making outbound calls and engaging customers at multiple levels.
• Sales Mindset: A natural ability to uncover needs, ask effective questions, create urgency, and move conversations toward a clear next step.
• Persistence & Initiative: A self-starter who is comfortable with high outbound activity, follow-up, rejection, and consistently working to create new opportunities.
• Customer Relationship Skills: The ability to build trust quickly and maintain professional relationships with both new prospects and long-standing customers.
• Organization & Accountability: Accountability with the ability to manage a high volume of customer interactions, tasks, and opportunities.
• Industry & Technical Agility: Transportation, freight brokerage, or logistics experience is preferred, along with the ability to quickly learn CRM tools, pricing platforms, and Cargomatic technology.

About the Company

Cargomatic is the #1 technology platform and digital marketplace for powering world-class, local trucking. We are transforming the way goods move around metropolitan areas by connecting shippers and commercial truck drivers with mobile technology.