Insurance Specialist

About the Company

smava is an online comparison portal that helps make loans transparent, fair, and affordable by mediating between customers and partner banks.

Responsibilities

• Advise customers via telephone regarding insurance products for installment loan protection
• Determine individual customer needs and provide tailored solutions using internal systems
• Ensure high customer satisfaction through strong service orientation
• Handle incoming inquiries (no cold calling)
• Utilize modern communication tools and digital closing processes

Requirements

• Initial experience in sales or customer contact (e.g., sales, telesales)
• Service-oriented mindset and passion for credit products
• Strong communication skills and professional telephone manner
• High reliability and an engaged way of working
• Motivation for professional development
• Ideally a completed commercial vocational training

Benefits

• Salary model with uncapped commission
• Internal career programs, training, and coaching
• 100% remote work within Germany
• Fully digital onboarding and provided equipment
• 30 days of vacation
• 10 additional child sick days
• Cooperations with sports providers