Integration Manager & Technical Support Specialist
Utorg
WorldwideFully remoteFull TimeMid LevelInformation Technology
Posted 3 hours ago3h agoApply link checked 3 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 3 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Manage technical onboarding and payment routing configuration for merchants
- Issue API keys and configure system environments
- Validate requests and troubleshoot integrations using Postman
- Analyze transactions and identify root causes using JSON payloads, SQL queries, and Grafana logs
- Replicate and isolate bugs for technical escalation to Engineering
Requirements
- 1+ years of experience in L2/L3 Tech Support or as a Senior Support Agent/Manager in FinTech, Crypto, or payment processing
- Hands-on experience with log analysis and monitoring tools to trace transaction errors
- Strong understanding of client-server architecture, REST APIs, and JSON structures
- Proficiency with Postman for request validation
- Fluent English (B2/C1) and proficiency in Ukrainian or Russian
About the Company
Utorg builds the infrastructure behind stablecoin payments, providing on- and off-ramps, self-custodial wallets, and crypto cards to over 2 million users across 130+ countries.
What we look for
- 1+ years L2/L3 Tech Support experience
- FinTech or Crypto background
- REST APIs
- JSON
- Postman
- Log analysis
- SQL
- Grafana
SQLREST APIGrafanaPostmanJSON
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Utorg
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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