IT Desktop Support Specialist - Fully Remote
Superior Executive Legal Recruiting
WorldwideFully remoteFull TimeJuniorInformation Technology
Posted 5 hours ago5h agoApply link checked 4 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 5 hours ago · apply link checked 4 hours ago
About the role
Responsibilities
- Provide first-line remote support by phone, email, chat, and ticketing system
- Configure, deploy, and troubleshoot laptops, peripherals, and mobile devices
- Support Windows, Microsoft 365, Active Directory, VPN, and video-conferencing tools
- Support legal technology such as document management, e-discovery, and time and billing applications
- Manage onboarding and offboarding: accounts, access, and equipment
- Reset passwords and manage multi-factor authentication under security procedures
- Document solutions and maintain the knowledge base
Requirements
- 2+ years of desktop or help desk support experience
- Working knowledge of Windows, Microsoft 365, Active Directory, and ticketing systems
- Strong troubleshooting skills and a patient, client-first communication style
- Sound judgment and a strong commitment to confidentiality
- Reliable home office and internet connection
Preferred Qualifications
- Law firm or professional services background
- Legal technology experience
- Endpoint management (e.g., Intune)
- CompTIA A+ or Microsoft certifications
About the Company
- Confidential legal services company recruited on its behalf by Superior Executive and Legal Recruiting.
What we look for
- 2+ years of desktop or help desk support experience
- Working knowledge of Windows, Microsoft 365, Active Directory, and ticketing systems
- Strong troubleshooting skills and a patient, client-first communication style
- Sound judgment and a strong commitment to confidentiality
- Reliable home office and internet connection
- Law firm or professional services background
- Legal technology experience
- Endpoint management (e.g., Intune)
- CompTIA A+ or Microsoft certifications
Technical SupportTroubleshootingWindowsVPNActive DirectoryMicrosoft 365CompTIA A+Intune
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Superior Executive Legal Recruiting
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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