IT Field Operations Engineer
Greenthumbindustries
WorldwideFully remoteFull TimeMid LevelInformation Technology
USD 75,000–90,000 a yearPosted 3 hours ago3h agoApply link checked 3 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 3 hours ago · apply link checked 3 hours ago
About the role
Responsibilities
- Support and maintain end-user hardware including PCs, laptops, PoS systems, and iOS devices
- Maintain Dell and Nutanix server environments, Windows Server, and Meraki/Fortinet networking equipment
- Monitor and resolve incidents via Freshservice and SolarWinds
- Coordinate equipment deployments, site openings, and infrastructure upgrades
- Create and maintain technical documentation and asset records
- Participate in after-hours and holiday on-call rotations
Requirements
- 3+ years of experience in IT operations, infrastructure support, or field services
- Proficiency with Windows environments, server infrastructure, and network equipment
- Ability to travel up to 40% for site support and projects
- High School Diploma required; Associate's or Bachelor's degree preferred
- Valid driver's license and ability to pass background checks
- Physical ability to lift up to 50 pounds and perform equipment installation
About the Company
Green Thumb provides cannabis-related services and infrastructure support across multiple business locations.
What we look for
- High School Diploma or equivalent
- 3+ years of IT operations experience
- Ability to travel up to 40%
- Experience with Windows environments
- Experience with network equipment
- Valid driver's license
- Ability to pass cannabis licensing background checks
NetworkingOperationsTroubleshootingWindows Server
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Greenthumbindustries
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