IT Operations & Onboarding Coordinator

Blueprint Technologies Pvt Ltd

WorldwideFully remoteFull TimeMid LevelInformation Technology
USD 30–33 an hourPosted 2h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 2 hours ago · apply link checked 30 minutes ago

About the role

Responsibilities

  • Manage end-to-end vendor onboarding from intake through handoff to technical teams
  • Administer Secure Admin Workstations, including setup, shipment tracking, returns and replacements
  • Coordinate ordering and provisioning of smartcards, card readers and security keys
  • Monitor vendor compliance records, GOVID and SSPA status, and overdue attestations
  • Provide basic technical support for SAW onboarding and access-related issues
  • Manage onboarding work queues, backlogs and escalations
  • Maintain onboarding procedures and documentation
  • Coordinate with vendors and teams across U.S., EMEA and APAC time zones

Requirements

  • Bachelor's degree or equivalent relevant professional experience
  • 3+ years in IT administration, vendor onboarding or operations
  • 3+ years of workstation administration experience
  • Experience with high-volume multi-step workflows and ticketing systems
  • Strong organizational, documentation and stakeholder communication skills
  • Ability to handle sensitive personnel and access information with discretion

Preferred Qualifications

  • Experience administering Secure Admin Workstations or security-controlled endpoints
  • Familiarity with identity and access management and secure device setup
  • Knowledge of international shipping and customs documentation

Benefits

  • Medical, dental and vision coverage, FSA, 401(k)
  • Competitive paid time off and parental leave
  • Professional growth and development opportunities

About the Company

  • Blueprint is a technology solutions firm headquartered in Bellevue, Washington, serving AI, cloud, data and product development.

What we look for

  • Bachelor's degree or equivalent relevant professional experience
  • 3+ years in IT administration, vendor onboarding or operations
  • 3+ years of workstation administration experience
  • Experience with high-volume multi-step workflows and ticketing systems
  • Strong organizational, documentation and stakeholder communication skills
  • Ability to handle sensitive personnel and access information with discretion
  • Experience administering Secure Admin Workstations or security-controlled endpoints
  • Familiarity with identity and access management and secure device setup
  • Knowledge of international shipping and customs documentation
Compliancevendor managementOnboardingDocumentationTroubleshootingProcurementIdentity and Access ManagementTicketing systems
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