IT & Security Support Analyst

Responsibilities

• Assist in managing endpoint security tools such as MDM solutions (Jamf or Intune)
• Support implementation of security policies and procedures
• Help with internal security audits and compliance documentation
• Monitor system access and assist in enforcing security controls
• Participate in incident response activities
• Help with onboarding and offboarding, including accounts and workstations
• Provide technical support for remote employees
• Maintain IT assets and document configurations
• Assist with integrations, automations and basic scripting

Requirements

• 1-3 years in IT or security-related roles
• Basic knowledge of cloud platforms (AWS, Google Workspace) and security tools
• Basic knowledge of security and configuration controls of AI tools
• Some experience with IT administration, endpoint security or identity/access management
• Understanding of security best practices, willingness to learn SOC 2, ISO 27001
• Strong written and verbal communication skills

Preferred Qualifications

• Hands-on experience with MDM solutions
• Understanding of networking fundamentals (firewalls, VPNs, DNS)
• Certifications such as CompTIA Security+, Google IT Support or AWS Cloud Practitioner
• Exposure to SIEM, EDR or vulnerability scanners

Benefits

• Fully remote work and flexible time off
• 8 weeks paid leave for primary caregivers, 4 weeks for secondary caregivers
• Up to $500 home office equipment support
• Medical insurance and learning and development opportunities
• Monthly co-working stipend

About the Company

OpenZeppelin is the security standard for onchain finance, providing audits and open-source contract libraries.