Junior Customer Success Account Manager

Responsibilities

• Own and support the success of a high-value client portfolio
• Drive structured account planning and proactive engagement, identifying risks and expansion opportunities
• Manage executive-level stakeholders and complex multi-country setups
• Monitor account health and metrics, ensuring long-term growth and retention
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience

Requirements

• Minimum 1 year work experience in Customer Success, Sales or Business Development Representative roles
• Native German language skills
• Excellent verbal and written English communication abilities
• Strong negotiation and influencing skills
• Ability to maintain diligent documentation and accurate records

Preferred Qualifications

• Familiarity with CRM tools like HubSpot and Salesforce
• Experience delivering product demonstrations and presentations
• Experience working with mid-market or enterprise clients

Benefits

• Global remote work via WorkFlex program
• Dedicated Well-Being Day for mental health
• Subsidised gym memberships
• Training & Development Allowance
• Annual team meetups

About the Company

WorkMotion is a remote-first team helping companies hire, onboard, and manage talent internationally through smart, flexible workforce solutions.