Junior Poker Operations Specialist

Responsibilities

• Support the setup and deployment of tournaments, satellites, cash games and series
• Support promotional activity including missions, Splash, leaderboards, tickets and CRM campaigns
• Maintain back-office and in-client configurations accurately and on time
• Complete QA, release validation and post-deployment checks
• Learn and support tournament configurations including structures, payouts, guarantees, templates and satellites
• Support operational requests and investigate or escalate issues when required
• Build working knowledge across PRM tools and processes
• Support new poker features, formats and promotional mechanics
• Keep operational documentation clear and current
• Use AI and other tools effectively to improve operational speed and quality

Requirements

• Strong understanding of online poker, including cash games and tournaments
• Genuine interest in poker and how an online poker room operates
• Excellent attention to detail and a high standard of accuracy
• Strong organisation and ability to manage multiple tasks and deadlines
• Clear written communication
• Comfortable using spreadsheets and learning new software and internal systems
• Comfortable using AI and technology to solve problems and work efficiently

Preferred Qualifications

• Previous experience in online poker, gaming, technology or another live operational environment
• Experience using operational or back-office systems
• Familiarity with poker concepts such as rake, liquidity, satellites, and tournament structures
• Experience supporting CRM, promotions, leaderboards or reward systems
• Experience with QA or testing digital products
• Strong Excel or Google Sheets skills
• Understanding of cryptocurrency or crypto-based gaming platforms

About the Company

CoinPoker is an innovative crypto-poker platform where advanced blockchain technology meets the thrilling world of online poker, offering fast, secure, and transparent gameplay.