Key Account Manager (KAM) – Employee Benefits, Corporate Solutions

Responsibilities

• Develop and maintain strong, professional relationships with corporate clients to ensure high levels of satisfaction and retention.
• Act as the primary liaison between clients, insurers, consultants, and internal teams.
• Manage policy administration, including responding to enquiries and monitoring new business orders.
• Lead renewal discussions and negotiations at least two months prior to policy expiry.
• Conduct regular client meetings and quarterly claims reviews.
• Identify opportunities to introduce additional services and solutions to existing clients.
• Coordinate with insurers and internal stakeholders to ensure efficient service delivery.

Requirements

• Strong client relationship management and communication skills.
• Excellent organizational and follow-up abilities.
• Strong understanding of Employee Benefits and corporate insurance servicing.
• Ability to manage multiple accounts, priorities, and deadlines effectively.
• Strong negotiation and problem-solving skills.
• Proactive and service-oriented approach.
• Strong attention to detail and commitment to service excellence.

About the Company

Nexus Insurance Brokers provides a wide range of corporate and personal insurance solutions, including Group Life, Medical, and Property insurance, across the UAE, Bahrain, Kuwait, and Qatar.