KYC Operation Team supervisor (UAE Nationals Only)

Citi · Dubai

UAE remoteHybridFull TimeMid LevelFinance & Banking
No salary statedPosted 1d ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · office and home
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 day ago · apply link checked 2 hours ago

About the role

Responsibilities

  • Conduct analysis of risk and associated controls to identify root cause and collaborate with management to report findings
  • Review customer account profiles and conduct periodic KYC reviews to ensure compliance with local regulations and Citi standards
  • Coordinate with Makers and Checkers to ensure checklist requirements are fulfilled and KYC renewals are completed
  • Provide support and guidance to Business Managers and Product Partners regarding KYC queries and escalations
  • Maintain high-quality review standards and ensure team performance exceeds quality assurance thresholds
  • Drive adherence to regulatory, compliance, and operational risk requirements
  • Identify process improvement opportunities to enhance KYC efficiency and client experience
  • Partner with management on developing business plans and compliance guidelines
  • Interface with Internal and External Audit to provide input on risk and legal liabilities
  • Act as a Subject Matter Expert to senior stakeholders and team members

Requirements

  • 2-5 years of relevant experience
  • Proven ability to make effective and timely decisions
  • Demonstrated ability to build and cultivate partnerships across business regions
  • Bachelor's degree or University degree or equivalent experience

About the Company

Citi is a global financial services corporation with approximately 219,000 dedicated people working to support clients across various sectors and regions.

What we look for

  • 2-5 years of relevant experience
  • Bachelor's degree or equivalent
  • Ability to make effective decisions
  • Partnership building skills
Risk ManagementKYCComplianceAML
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