Loyalty Partnerships Officer (UAE National Only)

Etihad Airways · Abu Dhabi

On-site · Abu DhabiFull TimeMid LevelSales & Business Development
Posted 4h ago

Why we think you can apply

Employer country
United Arab Emirates · Abu Dhabi
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Abu Dhabi · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 4 hours ago · apply link checked 36 minutes ago

About the role

Responsibilities

  • Support onboarding and implementation of loyalty partnerships with internal and external stakeholders
  • Support partnership launches and strategic initiatives to drive engagement and commercial value
  • Track and report partnership performance, including engagement, accrual and redemption activity
  • Manage billing, reconciliation and BAU activities across the assigned portfolio
  • Manage regular partner engagement, including operational reviews and campaigns
  • Support system implementations, testing and operational improvements
  • Monitor partnership operations, SLAs and process documentation

Requirements

  • Bachelor's degree in business administration, marketing, information systems or related field
  • Minimum 3-5 years' experience in a loyalty program, preferably aviation
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment
  • Data analysis and problem-solving skills
  • Strong communication and collaboration skills
  • Proficient in Microsoft Office Suite

About the Company

  • Etihad Airways is the national airline of the UAE, operating from its hub in Abu Dhabi.

What we look for

  • Bachelor's degree in business administration, marketing, information systems or related field
  • Minimum 3-5 years' experience in a loyalty program, preferably aviation
  • Ability to manage multiple priorities and stakeholders in a fast-paced environment
  • Data analysis and problem-solving skills
  • Strong communication and collaboration skills
  • Proficient in Microsoft Office Suite
Loyalty ProgramsMicrosoft OfficePartnership ManagementData AnalysisMicrosoft ExcelProcess DocumentationReporting
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