Manager, Global Central Operations - Remote
Sharecare
WorldwideFully remoteFull TimeManagerHealthcare & Telemedicine
Posted 5 hours ago5h agoApply link checked 5 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 5 hours ago · apply link checked 5 hours ago
About the role
Responsibilities
- Provide support to Global partners' leadership teams and global trainers to ensure they become SMEs
- Deliver feedback and provide direction to Global partners
- Ensure accountability and support of Global partners in meeting their SLAs
- Support documentation buildout, updates, and organization
- Work with onshore Central Operations leadership to ensure workflows align with internal SOPs
- Respond to escalated client and interdepartmental issues
- Support the establishment of SLAs, production targets, and workforce management responsibilities
- Partner with internal and Global stakeholders to support automation and digital transformation initiatives
- Carry out responsibilities in accordance with HIPAA and other regulations
Requirements
- Bachelor's degree or equivalent work experience
- Minimum 5 years' Medical Records experience preferred
- Minimum 1 year management or 2 years lead experience preferred
- CRIS certification required
- Experience with Microsoft Suite, Visio, CRM, Power BI, and Workday
About the Company
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.
What we look for
- Bachelor's degree or equivalent
- Minimum 5 years Medical Records experience preferred
- Minimum 1 year management or 2 years lead experience preferred
- CRIS certification required
- Experience with Microsoft Suite, Visio, CRM, Power BI, and Workday
CRMMicrosoft SuitePower BIWorkdayVisio
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Sharecare
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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