Marketing Research Manager
Astra Tech · Dubai
UAE remoteHybridFull TimeIntern, Mid LevelMarketing & Advertising
No salary statedPosted 30 days ago1mo agoApply link checked 41 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · office and home
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 30 days ago · apply link checked 41 minutes ago
About the role
Responsibilities
- Translate business questions into clear research objectives and recommend appropriate research methodologies
- Design surveys, questionnaires, discussion guides and customer feedback mechanisms
- Design and implement customer satisfaction, customer experience and Voice of Customer (VoC) measurement frameworks
- Consolidate customer feedback from multiple sources into a unified customer insights programme
- Analyse quantitative and qualitative research findings to identify customer needs and emerging trends
- Conduct cross-tabulation and segmentation analysis
- Develop dashboards, reports and executive summaries for senior stakeholders
- Present research findings and recommendations to Marketing, Product, Customer Experience, Operations and Commercial teams
Requirements
- Bachelor's degree in Marketing, Business, Statistics, Social Sciences or related discipline
- 4–6 years of experience in Marketing Research, Customer Insights or Customer Experience
- Experience in a leading research agency or in-house Customer Insights function
- Demonstrated experience managing end-to-end research projects
- Proficiency in research design, survey creation, and discussion guide drafting
- Expertise in quantitative & qualitative analysis and data interpretation
- Advanced MS Excel skills
- Experience with Survey Platforms (Qualtrics, QuestionPro, or SurveyMonkey)
- Experience with Data Viz tools like Power BI
- Experience with Voice of Customer (VoC) tools
About the Company
Astra Tech is a leading technology company focused on building a comprehensive digital ecosystem.
What we look for
- Bachelor's degree in Marketing, Business, or Statistics
- 4–6 years experience in Marketing Research or Customer Insights
- Proficiency in Qualtrics, QuestionPro, or SurveyMonkey
- Advanced MS Excel skills
- Experience with Power BI or similar data visualization tools
Marketing ResearchCustomer InsightsPower BI
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Astra TechDubai
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