Membership Coordinator

AccorHotel · Dubai

On-site · DubaiFull TimeLead, ManagerSales & Business Development
Posted 2w ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 14 days ago · apply link checked 8 days ago

About the role

Responsibilities

  • Assist in all operations of the ReConnect membership program
  • Provide information regarding fitness classes, pool day passes, and membership offerings
  • Manage guest check-ins to facilities and assist with retail sales
  • Handle payment collection and prepare membership agreements
  • Maintain membership database and records
  • Respond to member inquiries and resolve guest issues or concerns
  • Consolidate monthly reporting of all membership activities

Requirements

  • High School diploma, vocational training, or 1 year of work experience
  • Fluent in English (written and verbal)
  • Russian language proficiency
  • Excellent communication and organizational skills
  • High level of personal grooming and cleanliness
  • Strong problem-solving ability and attention to detail

Preferred Qualifications

  • Previous experience in a luxury hotel environment
  • Previous experience in a fitness center
  • CPR and First Aid certification

About the Company

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai, featuring premium guest rooms, diverse dining options, and extensive wellness facilities.

What we look for

  • High School diploma or 1 year experience
  • Fluent English
  • Russian speaker
  • Strong communication skills
  • Problem-solving ability
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