Mentorship Program Lead
Indigo Research
WorldwideFully remoteFull TimeManagerEducation & E-Learning
No salary statedPosted 20 days ago2w agoApply link checked 2 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 20 days ago · apply link checked 2 hours ago
About the role
Responsibilities
- Oversee Mentor Operations Lead and Junior Operations Coordinator to ensure KPI tracking and efficient mentor allocation
- Manage end-to-end student journeys for Explorer, Researcher, and Innovator program tiers
- Act as the primary escalation contact for students, families, and mentors to resolve conflicts
- Implement outcome plans to increase student success rates in publications and competitions
- Analyze operational data and NPS to identify service gaps and implement automated workflows
- Coordinate with Academic and Scientific Review Committees on AI policies and academic integrity
Requirements
- 3-5 years of experience in education, mentoring, or youth development
- At least 2 years of experience directly overseeing teams
- Familiarity with academic writing, citation standards, and the journal publication process
- Knowledge of international education systems and US/UK college admissions
- Proficiency in Google Workspace, Microsoft Office, and CRM tools
- Advanced English proficiency and strong de-escalation skills
About the Company
Indigo Research transforms the education landscape by pairing high school students with research mentors to complete and publish research projects, cultivating the next generation of scholars.
What we look for
- 3-5 years experience in education or academic coaching
- 2+ years of people management experience
- Familiarity with high school research and journal publication
- Knowledge of US/UK college admissions
- Proficiency in Google Workspace and CRM tools
- Advanced English proficiency
Project ManagementCRMGoogle Workspace
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Indigo Research
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesMentorship Program LeadIndigo Research · 3 free applies a month