Merchant Helpdesk Associate

RAKBANK

On-siteFull TimeEntry LevelCustomer Service
Posted 1d ago

Why we think you can apply

Employer country
United Arab Emirates
Hiring model
UAE-based role · the employer hires in the UAE
Work from
The employer's office · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 1 day ago · apply link checked 22 hours ago

About the role

Responsibilities

  • Provide frontline support to merchants across Point-of-Sale terminals and payment acceptance solutions
  • Assist with merchant onboarding, settlements, transactions, and digital acquiring services
  • Manage merchant enquiries, service requests, and technical issues
  • Coordinate with internal teams and external partners to deliver timely and effective resolutions

What we look for

  • UAE National
Technical SupportPayment SystemsMerchant Services
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