New Student Advisor
Ultimate Medical Academy
WorldwideFully remoteFull TimeEntry LevelEducation & E-Learning
USD 19–19 an hourPosted 2 hours ago2h agoApply link checked 1 hour ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Provide academic guidance on course navigation, academic policies and expectations
- Serve as primary point of contact for learners' non-academic inquiries via voice, text, social media and video
- Collaborate on retention initiatives and identify at-risk learners
- Contribute to individual, team and departmental retention goals
- Participate in team collaboration and virtual events
- Follow state and federal compliance requirements and escalate concerns
Requirements
- High School Diploma or equivalent experience
- Time management across competing priorities
- Relationship building and personal accountability
- Fluent verbal and written English
- Basic computer literacy
- Home office setup with quiet workspace and high-speed internet
- Flexibility to work evenings and weekends as needed
Preferred Qualifications
- Any degree or equivalent experience
- 1+ years in customer service, contact center or hospitality
- Proficiency in MS Office and Microsoft Teams
- Critical thinking, problem-solving and multi-tasking
Benefits
- Medical, dental and vision coverage (UMA subsidized)
- FSA/HSA, basic life insurance and EAP
- Long and short term disability
- 15 days PTO in year 1, 9 holidays, 1 volunteering day
- 401k eligible after 90 days
- Pet insurance and identity theft protection
About the Company
- Non-profit healthcare educational institution headquartered in Tampa, Florida, founded in 1994.
- Offers online programs and hands-on training at its Clearwater, Florida campus.
What we look for
- High School Diploma or equivalent experience
- Time management across competing priorities
- Relationship building and personal accountability
- Fluent verbal and written English
- Basic computer literacy
- Home office setup with quiet workspace and high-speed internet
- Flexibility to work evenings and weekends as needed
- Any degree or equivalent experience
- 1+ years in customer service, contact center or hospitality
- Proficiency in MS Office and Microsoft Teams
- Critical thinking, problem-solving and multi-tasking
Customer ServiceDocumentationEducationReportingTeaching
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Ultimate Medical Academy
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesNew Student AdvisorUltimate Medical Academy · free account, 30 seconds