Officer, Trade Operations
Mashreq Bank
On-siteFull TimeEntry Level, ExecutiveFinance & Banking
No salary statedPosted 5 hours ago5h agoApply link checked 1 hour ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- The employer's office · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 5 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Process Trade Finance transactions for various business segments
- Perform accurate data entry of customer documents to produce final products
- Manage front-office trade operations and customer interactions at the trade counter
- Review and resolve customer complaints promptly
- Handle document collection, dispatch, scanning, indexing, and uploading into EDMS
- Maintain tracking records for dispatched/received documents and customer acknowledgements
- Ensure compliance with Bank Policy, Guidelines, and SOP/OPM/ADM
- Escalate errors, service defects, or issues to management immediately
Requirements
- Bachelor's Degree
- Hands-on experience in handling Trade Desk or FTC Counter operations
- Proficiency in MS Office (Word and Excel)
- Strong communication and interpersonal skills
- High attention to detail and strong analytical skills
- Ability to work under pressure and manage high volumes
- Excellent organizational skills and teamwork capability
What we look for
- Bachelor's Degree
- Trade Desk/FTC Counter experience
- MS Office proficiency
- Strong communication skills
- Analytical skills
FinanceOperationsMicrosoft Office
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Mashreq Bank
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