Onsite Specialist

Swoogo

WorldwideFully remoteFull TimeMid LevelInformation Technology
Posted 2h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 2 hours ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Run discovery with clients and build scopes of work and quotes
  • Order hardware and consumables from fulfillment partners and vendors
  • Own engagements from signed quote through post-event wrap-up
  • Lead the contractor network and assign technicians to engagements
  • Travel to events as the onsite technician when engagements require it
  • Troubleshoot hardware, printing, and connectivity issues during live events

Requirements

  • At least 2 years in a customer-facing, project-based role
  • Hands-on experience at live events with check-in or badge printing
  • Working knowledge of networking basics and Wi-Fi troubleshooting
  • Experience scoping, pricing, or quoting services
  • Strong project management and attention to detail
  • Ability to lift and carry equipment cases up to 50 lbs

Preferred Qualifications

  • Experience with Zebra or Epson label printers
  • Experience with event registration or check-in platforms

About the Company

Swoogo provides event technology for registration, check-in, and onsite event services.

What we look for

  • At least 2 years in a customer-facing, project-based role
  • Hands-on experience at live events with check-in or badge printing
  • Working knowledge of networking basics and Wi-Fi troubleshooting
  • Experience scoping, pricing, or quoting services
  • Strong project management and attention to detail
  • Ability to lift and carry equipment cases up to 50 lbs
  • Experience with Zebra or Epson label printers
  • Experience with event registration or check-in platforms
Project ManagementNetworkingCustomer Servicevendor managementTrainingEvent ManagementTroubleshooting
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