Open Source Community Advocate

Metabase

WorldwideFully remoteFull TimeSenior, Manager, DirectorCustomer Service
Posted 3mo ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 3 months ago · apply link checked 1 hour ago

About the role

About the Company

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence.

Responsibilities

  • Help and build relationships with customers in public spaces like LinkedIn, Twitter, Reddit, and data Slack communities
  • Provide help to Metabase users using open source and for-fee products
  • Answer user questions on the discourse forum
  • Collaborate with the writing team to improve documentation
  • Participate in brainstorming sessions for customer content
  • Act as the face of Metabase during webinars or in-person events

Requirements

  • 3-5 years of experience writing production code or administering systems
  • Experience with data visualization or data analytics tools
  • Excellent written communication skills
  • Expertise in at least one of: running Metabase on various OS, networking/web applications, server management (Docker, AWS, GCP), or database management with strong SQL skills

Preferred Qualifications

  • Experience using Metabase
  • Fluency in multiple languages

What we look for

  • 3-5 years production code or systems administration
  • Data visualization or analytics tool experience
  • Strong SQL skills
  • Excellent written communication
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