Operational Risk Advisor

Responsibilities

• Support the design, maintenance, and embedding of a consistent MEA Operational Risk Management Framework
• Lead coordination of the UAE implementation roadmap for CBUAE operational risk and operational resilience requirements
• Facilitate risk and control self-assessments, process risk reviews, and thematic assessments
• Oversee the quality and completeness of operational risk registers
• Develop and maintain minimum control standards and monitor Key Risk Indicators (KRIs)
• Coordinate operational incident, loss event, and near-miss reporting
• Support identification of critical operations and end-to-end dependency mapping for operational resilience
• Provide second-line oversight of material outsourcing and third-party risks
• Build strong working relationships across MEA business and control functions
• Act as a trusted advisor to the CRO and senior stakeholders

Requirements

• Bachelor's degree in risk management, finance, business, law, or technology
• Minimum 7 years of relevant experience in operational risk, enterprise risk, internal controls, or assurance within insurance or financial services
• Experience operating across multiple jurisdictions or within a regional, matrixed organization
• Practical experience with risk assessments, risk registers, and control design
• Working knowledge of outsourcing, ICT, and cyber dependencies, business continuity, and operational resilience
• Proficiency in Microsoft 365 and risk management or governance platforms

Preferred Qualifications

• Advanced degree in a related discipline
• Professional certification such as CRISC, CISA, CISM, CBCP, IRM, FRM, or PMP

About the Company

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and need to make the best choices for improving their health and vitality.