Operations and Service Officer - Floater
ADIB · Dubai
On-site · DubaiFull TimeMid LevelFinance & Banking
Posted 3 hours ago3h agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Dual control of branch vault and daily cash provision to tellers
- Process and balance daily inward and outward clearing transactions
- Review and approve work processes and system input reports
- Monitor branch service standards, SLAs and queue times
- Set and monitor sales plans and coach sales staff
- Coach, train and counsel branch staff
Requirements
- Knowledge of ADIB products, branch operations and back-office functions
- Thorough knowledge of Central Bank of UAE regulations
- Retail banking products, processes and policies
- 4-5 years of banking or retail sales experience
- Strong written and oral communication in English
About the Company
Abu Dhabi Islamic Bank is a Sharia-compliant bank operating across the UAE.
What we look for
- Knowledge of ADIB products, branch operations and back-office functions
- Thorough knowledge of Central Bank of UAE regulations
- Retail banking products, processes and policies
- 4-5 years of banking or retail sales experience
- Strong written and oral communication in English
SalesCustomer ServiceComplianceBankingManagementReportingRetail Banking
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