Operations Manager-Facilities Management Soft Services

Responsibilities

• Oversee all aspects of cleaning operations and ensure high-quality service delivery
• Manage daily deployments, contractual KPIs, and budget spending
• Coordinate new contract mobilization and maintain strong client relationships
• Implement cost-saving initiatives and process improvements
• Ensure compliance with health and safety regulations and company policies
• Create work schedules and monitor service level agreements (SLAs)
• Utilize CAFM systems to maintain accurate records of activities and performance
• Prepare operational and financial reports for senior management
• Identify and implement innovative technology and cleaning methods

Requirements

• 3-5 years of experience in a similar capacity
• Bachelor's degree
• Certified in BICS preferred
• Excellent English written and communication skills
• Valid UAE driving license
• Extensive knowledge of computer, reporting, and CAFM systems
• Ability to manage multiple priorities under pressure

About the Company

Transguard Group is the region's most trusted expert in facilities management, security, cash services, and white-collar staffing in the UAE since 2001.