Operations Risk Manager

Responsibilities

• Maintain and support the Operational Risk Management Framework in line with CBUAE expectations
• Coordinate and execute risk and control self-assessments across core operational areas
• Document inherent and residual risks, control effectiveness and remediation actions
• Track key risk indicators, incidents, near-misses and control breaches
• Prepare risk dashboards and trend analysis for management and governance forums
• Support root cause analysis and tracking of corrective and preventive actions
• Support operational risk assessments for new products, process changes and outsourcing
• Assist with regulatory requests, audits and internal assurance reviews
• Support business continuity and operational resilience activities

Requirements

• 5 to 10 years of operational risk, internal control or risk management experience
• Working knowledge of UAE regulatory expectations, particularly CBUAE guidelines
• Understanding of card-issuing and payment processes, including settlements, chargebacks and reconciliations
• Hands-on experience with RCSAs, incident tracking, KRIs and operational risk reporting
• Strong analytical and documentation skills
• Ability to communicate risk issues clearly and proportionately

Preferred Qualifications

• Familiarity with Basel principles and ISO 31000

Benefits

• Hybrid work arrangement
• Learning, professional development and progression opportunities

About the Company

NymCard is a full-stack payments infrastructure company giving banks and financial institutions one platform, nCore, to issue cards, move money, lend and manage financial crime.