Operations Technical Support Specialist
Signers National
WorldwideFully remoteFull TimeMid LevelFinance & Banking
No salary statedPosted 12 days ago1w agoApply link checked 21 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 12 days ago · apply link checked 21 hours ago
About the role
Responsibilities
- Maintain accurate policy records, documentation, and activities in Applied EPIC
- Process new business, renewals, endorsements, audits, cancellations, and reinstatements
- Support direct bill and agency bill billing structures
- Review carrier-issued policies, invoices, and notices for accurate data entry
- Issue Certificates of Insurance, Evidence of Property (EOPs), and Auto ID cards using CSR24 and EPIC
- Follow established documentation standards and naming conventions
- Track daily work on a Production Tracker
- Participate in workflow documentation updates and operational enablement initiatives
- Meet established quality, production standards, and turnaround SLAs
Requirements
- At least 2 years of commercial insurance experience including policy review and insurance terms
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Strong technical aptitude and ability to learn Applied EPIC and internal workflow systems
- Ability to follow structured processes and maintain high data accuracy
- Comfort working in a high-volume, deadline-driven environment
About the Company
Signers National is a leading insurance platform providing brokerage and underwriting services to organizations of all sizes, focusing on nonprofit, human service, commercial real estate, and transportation sectors.
What we look for
- Commercial insurance experience
- Proficiency in Microsoft Office
- Technical aptitude for Applied EPIC
- Ability to follow structured processes
Applied EpicCSR24Microsoft Office
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Signers National
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesOperations Technical Support SpecialistSigners National · 3 free applies a month